Welcome to The Vault Unlocking Potential.

We are a small charitable incorporated organisation with a big mission. We empower and educate individual to believe, achieve and succeed. To help people achieve independence by making it easier to start.

We ensure our diverse team can promote equality and diversity. Whilst being creative we can input support people's health, well-being so we provide the tools, strategies, data, they need to learn, grow, and succeed.

By offering a pioneering, confidential, advocacy and mentoring service. We believe the future enables more voices, not fewer, so we’re reducing the barriers for everyone to enhance quality of life. This service is free to those on benefits.

” Knowledge is power”

We’ve been practicing health and social care for over 25 years, with countless successful cases. Our Northeast England clients can count on our case managers to group to manage processes as timeously and efficiently as possible.

The Vault Unlocking Potential has a team of experts ready to advise, advocate and mentor our clients on related matters within the Northeast England area. We extend our health and social care experiences to serve clients of all characteristics.

Our advocates and mentors specialise within the field of:

• Community settings (for 18 plus, older people, those with mental health conditions and learning disabilities)

• Forensic services

• Housing services

• NHS complaints (Independent Health Complaints Advocates)

• Under the Mental Health Act (Independent Mental Health Advocates)

• Under the Mental Capacity Act (Independent Mental Capacity Advocates)

• Under the Care Act and Social Care Act

• As Paid Relevant Person’s Representatives (PRPR)

Our passionate case management team bring a unique approach to every case. We support with a confusing array of regulations, rules and requirements. See our areas of expertise and contact us with your questions today.